Quality audit: methods, techniques and tools

Program

Rappels sur les systèmes de management qualité

Objectives and principles of internal auditing

Normative context

Communication in auditing

Planning and preparation of audits

Execution of the audit

Case studies, audit sequences

Measuring the effectiveness of internal audits

Closing meeting and audit report

Evaluation methods

Quizzes are offered to evaluate the acquisition of your skills

Prerequisites

No prerequisites required

Rate

2 130€ HT * **

* A 15% discount is given to CAFMET members

** For distance learning, a 10% discount is applied

Teaching aids

Presentations

Exercices, examples

Exchanges and discussions

Video supports 

File given to each participant

Targets

Understand the requirements of the ISO 19011 standard

Knowing how to apply the audit methodology defined by the ISO 19011 standard

Acquire the necessary assurance to conduct internal audits

  Target audience

Quality managers

Qualiticians

Technical managers involved in improving practices

Personnel required to perform internal audits